Frequently Asked Questions
Find answers to common questions about our collections and services.
Where are Le Monde Béryl shoes manufactured?
All our footwear is handcrafted in Italy by master artisans using traditional techniques and the finest materials.
How do I determine my correct size?
Our shoes generally run true to size. Please refer to the size guide on each product page for specific measurements and European-to-US conversions.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, we begin processing it immediately. Please contact our concierge team within one hour of placement for any requested changes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide via our global courier partners.
How should I care for my velvet or silk slippers?
We recommend avoiding moisture and using a soft-bristled brush for velvet. For silk, professional cleaning is advised to maintain the fabric's integrity.
Are your materials sustainably sourced?
We are committed to ethical production, sourcing high-quality deadstock fabrics and working with certified tanneries to minimize waste.